Leading Providers of Care Homes in the UK
Recruitment / HR:
01162746412
Sales:
01162746404 (Mon - Fri, 8:30 - 5pm)
Every year, we send out quality assurance surveys to each of our care homes. Surveys are given to our residents, resident's families and staff to fill out.
We use these forms as a metric to rate our homes with.

Annual Quality Assurance Survey - Middlefield House (2018)

Do we provide care and support in a dignified manner which respects individual needs, choices and preferences?
43% Outstanding
48% Good
9% Requires Improvements
0% Inadequate
Are you able to talk to the manager/senior team when needed?
65% Outstanding
35% Good
0% Requires Improvements
0% Inadequate
We aim to provide a homely and welcoming environment which is clean and safe for our clients. How well do you think we do this?
86% Outstanding
14% Good
0% Requires Improvements
0% Inadequate
We aim to provide nutritionally balanced menus and meals, how do you rate us?
57% Outstanding
43% Good
0% Requires Improvements
0% Inadequate
How would you rate the activities and events that take place?
71% Outstanding
19% Good
0% Requires Improvements
0% Inadequate
Overall rating
8 / 10