Carol M (Daughter-in-law of Resident/Service User)
When mum came to this home, she was made very welcome. In fact we were asked to bring toiletries from home (so that she had familiar smell around her) and we wouldn’t have thought of that!! It’s so nice to meet people who care about the residents and we are informed if anything happens to mum, however trivial. The staff love mum and we are all very patient with her and they only wants what’s the best for her, as do we.